Travel Incentives – Talking to your team about incentives

The question that any organisation should first ask when deciding to implement an incentive programme is, what kind of incentives can improve their employee’s performance at the same time as creating a well motivated and productive team? This question is not a simple one and the answer is often different for different teams and what you are hoping to achieve from the programme. The incentive or rewards usually need relate to the achievement of certain goals – either personal, team, organisational or a combination of all three. Creative Incentives has the specialists who will help put the programme together to meet your objectives.

A well-constructed incentive programme will increase staff loyalty and boost morale which in turn will make a valuable difference to productivity. It will ensure you are managing a team who are running at full speed and capability.

Before introducing a new incentive programme, clearly explain your objectives to the team. If your main goal is to maximise profitability, boost morale by letting your team know they are a major source of profit. By making it clear to them that their individual performance impacts the business both positively and negatively it will deepen their commitment to the programme once it begins.

To help you decide what to include in the incentive scheme, you must firstly understand what drives your team. Through regular performance appraisals, call monitoring, attitude surveys and informal conversations you are able to assess what motivates your team. Staff will probably tell you that increased status and recognition, higher pay, better working conditions and improved benefits would increase both morale and performance. Comparing individuals can also achieve higher performance levels as being recognised as the ‘top dog’ is a real motivator for some.

Another key factor that Creative Incentives has identified to ensure the success of the incentive programme is adequate personal support from Management in implementing and monitoring the programme. Discuss performance objectives and targets for the year ahead and support these goals by offering a mentoring scheme for those who may need it. To keep staff motivated, productive and invested in the incentive programme, communicate, listen and give regular feedback to your team. If your employees believe that you are trying to treat them fairly and provide the tools they need to succeed, they are more likely to respond by working hard and creatively to improve the company’s prospects.

Creative Incentives is here to guide you through the programme and assist you in speaking to your team about the programme.